Returns/Exchanges

 At Miloh Fox, we prioritize customer service above all else. If you are not completely satisfied with your purchase, we offer a hassle-free return process for UNUSED merchandise. Please read our return policy carefully to ensure a smooth experience.

Eligibility:

- Merchandise must be UNUSED, meaning it should be unworn, free from deodorant stains or pet hair, without any perfume smell, and unsoiled or unaltered.

- Original tags and labels must still be attached to the merchandise.

Damage Claims:

- If you receive a damaged item, please email us a photograph within 24 hours of opening the package. This will help us assess the damage and provide a suitable solution.

Return Process:

- All returns must be shipped within 7 days of receiving the product in order to be eligible for a refund.

- Unfortunately, as a small business, we are unable to provide pre-paid shipping labels for returns.

- To initiate a return, please email us at info@milohfox.com. Include your order number, the item you are returning, and the reason for the return.

Refund Process:

- Once we receive and process your return, your credit will appear on your next billing statement.

- Please allow 5-7 business days for us to receive and process your return.

- Please note that original shipping and handling charges will not be refunded.

Sale Items:

- Sale items are not eligible for refunds.

If you have any further questions or concerns, please do not hesitate to contact us at info@milohfox.com. We are here to assist you.

Thanks for shopping with us!

Miloh Fox